At SSM Electric, we respect your privacy and are committed to protecting your personal information. We understand the importance of trust when you shop with us, and we handle your data responsibly and in line with UK data protection laws, including the UK GDPR and Data Protection Act 2018.
By using our website, you agree to the practices described in this policy.
We may update this policy from time to time. Please check this page periodically to stay informed of any changes.
When you visit or make a purchase from our website, we may collect:
• Your name and contact details, including email address and phone number
• Billing and delivery address information
• Order history and purchase details
• Preferences and interests related to lighting and electrical products
• Technical data such as IP address, browser type, and device information
• Website usage data, including pages visited and time spent on the site
This information helps us provide a better shopping experience.
We collect your information to provide excellent service and improve your experience, including:
• Processing orders and delivering your products
• Providing customer support and responding to enquiries
• Improving our website, products, and services
• Personalising your shopping experience
• Sending order updates and service communications
• Sending promotional offers and product updates (only if you opt in)
• Preventing fraud and enhancing website security
We only use your information when we have a lawful basis to do so.
If you choose to receive updates, we may send you emails about new products, special offers, or promotions.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Our website uses cookies to improve functionality and understand how visitors use our site.
Cookies help us:
• analyse website traffic and performance
• remember your preferences
• improve website usability
• provide a more personalised shopping experience
Cookies do not give us control over your device or access to personal files.
You can disable cookies in your browser settings if you prefer. Learn more at:
www.internetcookies.com
We take security seriously. Appropriate physical, electronic, and managerial procedures are in place to protect your personal data and prevent unauthorised access, disclosure, or misuse.
We never sell or rent your personal information.
We may share necessary information with trusted third parties to operate our business, including:
• payment processors
• delivery and courier services
• website hosting and security providers
These partners only use your data to provide services on our behalf.
We may disclose information if required by law or to protect our legal rights.
Our website may contain links to external websites. Once you leave our site, we are not responsible for the privacy practices of other websites. Please review their privacy policies before providing personal information.
Under UK data protection law, you have the right to:
• request access to your personal data
• request correction of inaccurate information
• request deletion of your data where applicable
• object to or restrict certain processing
• withdraw consent for marketing communications
To exercise any of these rights, please contact us.
You may choose to restrict how your personal information is used by:
• leaving optional form fields blank
• opting out of marketing communications
• contacting us to update or remove your information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@ssmelectric.co.uk
Company: SSM Electric
By using our website, you agree to this privacy policy and our commitment to protecting your privacy.